Budi 9-in-1 Essential Travel Charging & Data Sync Cable Stick - Black

Certainly! Here's a sample return and refund policy for your business. Feel free to customize it to suit your specific needs:

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**Return and Refund Policy**

Thank you for shopping at Click and Get. We strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.

**1. Returns**

**1.1 Eligibility for Returns**
- Items must be returned within 30 days of the purchase date.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- You must have the receipt or proof of purchase.

**1.2 Non-Returnable Items**
- Gift cards
- Downloadable software products
- Some health and personal care items

**1.3 Return Process**
- To initiate a return, please contact our customer service team at [customer service email] with your order number and reason for return.
- Once your return is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to return your item.
- Please do not send your purchase back to the manufacturer.

**1.4 Return Shipping**
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.

**2. Refunds**

**2.1 Refund Process**
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment. 

**2.2 Refund Timeline**
- Credit card refunds typically take 5-10 business days to appear on your statement, depending on your card issuer's policies.
- If you paid with a gift card, the refund will be issued as a new gift card.

**2.3 Late or Missing Refunds**
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at [customer service email].

**3. Exchanges**

- We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [customer service email] with details of the defect or damage.

**4. Gifts**

- If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
- If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

**5. Contact Us**

Thank you for shopping with Click And Get!

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Feel free to modify any section to better fit your business operations and policies.